SHIPPING POLICY

By placing an order with J'scential Fragrances, LLC., you agree to have read and agreed with our terms, policies, and agreements. All policies may be updated or changed at any time. At J'scential Fragrances, LLC., we value each order and handle all packages with care.

Covid-19 Shipping Notice

Due to the recent pandemic, shipping and processing times have increased. Please be advised an additional 3-5 days in processing may be applied to your order. We thank you for your patience as we work through this unexpected world crisis.

Shipping Estimates

Our standard shipping and processing time is 3-10 business days or sooner, excluding weekends. You will receive tracking information 24-48 hours after your order has been processed. If you have any questions, comments, or concerns about your order, please contact support@jscential.com with your order number and we will be happy to assist you.

Incorrect Address

Please ensure all information is correct before checkout. An email confirmation will be sent after checkout. We encourage you to double-check your order details at this time. After 24 hours, there can be no changes to your order. If you are experiencing an issue with your order, please reach out to us at support@jscential.com as soon as possible.

Lost/Stolen Packages

J'scential Fragrances, LLC. will NOT be held responsible for lost, stolen, or damaged packages. If you  encounter an issue regarding lost, stolen or, damaged packages, please contact USPS, FedEx, or UPS with your tracking information.